We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, e-mail us with your order number, and please let us know why you’re unhappy with your purchase. We’ll work with you to make sure you’re satisfied.

PLEASE NOTE IF YOU PAID EXTRA FOR EXPEDITED OR PRIORITY SHIPPING, THIS AMOUNT/PORTION IS NON-REFUNDABLE AS IT GOES STRAIGTH TO SHIPPING COSTS.

To start a return, you can contact us at info@nkboutique.co.uk If your return is accepted , we’ll send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@nkboutique.co.uk

DAMAGES & ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

EXCHANGE

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

REFUND

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.